Explore the Important Topics of the Day
Cloud computing is transforming expert HR management tools into consumer-grade web sites and transforming HR service delivery in the process. Globalization continues to sweep shared services as organizations broaden and deepen shared service offerings. Meanwhile, operators are getting more serious and sophisticated when it comes to measuring performance and value. If your goal is to enhance the value of HR by taking advantage of the newest thinking and technologies in HR service delivery, the HR 2013 HR Shared Services Executive Retreat is this year's collaboration event you don't want to miss.
Who Should AttendGet in Touch
If you are an HR shared services or HR operations leader, you will find the Retreat a rich environment for learning and networking. Whether your organization has an advanced shared services operation or just exploring the concept, you will find the content and interactions highly beneficial.
Featured Presenters and PanelistsGet in Touch
Lloyd Wilky, Sr. Director Talent Operations
Lloyd Wilky was a key leader in operationalizing the company's global Workday solution, which included an overhaul of its HR service delivery model. Lloyd shares his keen insights on a part of an executive panel on global Workday implementations.
Stuart Dicker, Sr. Director Worldwide HR Shared Services
Stuart Dicker runs one of the best HR SSOs in the world, serving over 200,000 employees with 130 Shared Services FTEs. Stuart explains how Flextronics uses lean thinking and Workday to achieve extraordinary results in both cost and service.
Karen Shand, Global HR Integration Leader
Karen Shand is a veteran HR operations leader with a truly global perspective. As one of our panelists, Karen brings experiences ranging across captive HR shared service, outsourcing and global HR transformation.
Bob Bleimeister, VP Global HR Operations and Systems
Bob Bleimeister has a varied background that has included public sector, academic, consulting, and corporate roles. Bob will share his experiences leading a Global HR Transformation at AIG, including the Workday HCM platform and shared services.
Lee Gelb, SVP Human Resources
Lee Gelb's bio includes key positions at world-famous organizations like Starbucks, CARE, and Eddie Bauer. Now at Swiss-based ARYZTA, Lee shares about implementing Employee Central, the up-and-coming SaaS HRMS solution from SuccessFactors/SAP.
Dave Pendary, Director User Experience and Content Services
The Coca-Cola Company has been on the leading edge of the portal evolution for many years, and Dave Pendary has been at the center of it. Dave discusses how TCCC manages the online experience for employees in more than 200 countries.
Les Gill, Senior Director HR Shared Services
Les Gill's global team serves Gilead's 4,000 employees working in over 20 countries on four continents. As part of the global shared services discussion planel, Les speaks to his strategies for serving global population without large scale.
Wood Lovell, VP Employee Relations and HR Compliance
Wood Lovell spent years as an employment attorney before launching and leading McKesson's shared employee relations function. Wood discusses how the new model is improving ER outcomes while providing proactive insights into workforce effectiveness.
Dan Allinger, Director, HR Global Workforce Administration
Dan Allinger is a seasoned veteran of HR administration, including both in-house and consulting experience. At Baker Hughes, Dan is leading a bold effort to build a SharePoint-based self-service tool to save millions through manager empowerment.
Steve Glidden, Senior Vice President Human Resources
Steve Glidden and his team at SunTrust Banks are forging new territory in employee relations service delivery. Operating under SunTrust's HR shared services umbrella, the new shared employee relations function is empowering managers and leveraging the vendor contact center to drive efficiency and value.
Tina Gallegos, VP Shared Services Operations
Tina Gallegos runs McKesson's HR shared services operations function, which includes inquiry and issue handling in addition to administering numerous programs. Tina and her colleague, Jody Davison, describe how they leverage phone, chat and self-service in their state-of-art multi-site contact center.
Monica Fahlbusch, SVP Employee Success
Monica Fahlbusch oversees human capital management for Salesforce.com, touted as one of the most innovated companies in the world today. She shares how Salesforce.com is walking the talk by leveraging innovative technologies in their HR service delivery portfolio.
Mike DiSimone, Managing Director HRSD Executive
Mike DiSimone is an experienced executive in financial services, banking, brokerage, and human resources outsourcing. As an expert panelist, Mike brings his experience creating and designing HR service delivery solutions in highly complex organizations.
Bertrand Dussert, HCM Transformation and Thought Leadership
Bertrand Dussert is a global HR transformation change agent with deep expertise in enabling technologies. As an expert panelist, Bertrand brings valuable insights from a career devoted to anticipating and executing cutting-edge HR delivery strategies.
The search for great stories never ends. Additional presenters and panelists may be discovered between now and the event. We look forward to answering any questions you may have and seeing you at the Retreat!Get in Touch